GSMA annual reports indicate that global mobile money sector value stands at $1.26 trillion

NAIROBI, Kenya - A new GSMA’s annual State of the Industry Report on Mobile Money 2023 reveals that global mobile money services are growing faster than predicted around the globe, as digital services continue to rise in popularity

The report, which is published annually by the GSMA and funded by the Bill and Melinda Gates Foundation, demonstrates that rates of adoption are even quicker than expected, with the number of registered mobile money accounts growing by 13 percent year on year.

This is from 1.4 billion in 2021 to 1.6 billion in 2022. While it took the industry 17 years to reach the first 800 million customers, this is extremely significant growth as it has taken just five years to reach the next 800 million.

Last year the daily transactions via mobile money reached $3.45 billion, exceeding the $3 billion amount predicted in 2021. The total transaction value for mobile money grew by an incredible 22 percent between 2021 and 2022, from $1 trillion to around $1.26 trillion.

However, in many areas worldwide, more work is still needed to help give underserved communities access to safe, secure, and affordable financial services.

With 1.4 billion people worldwide remaining unbanked, the GSMA Mobile Money Programme is working with mobile operators and industry stakeholders worldwide to create a robust mobile money ecosystem, increasing the relevancy and utility of these services and ensuring their sustainability.

The 2023 report shows there are now 315 live mobile money deployments across the globe, with peer-to-peer (P2P) transfers and cash-in/cash-out transactions still among the most popular use cases.

Bill payments using mobile money grew by 36 percent year-on-year – faster than any other use case – and the industry continues to focus on use case diversification, playing an important role in digitizing economies.

As the world increasingly moves on from Covid-19, mobile money services have continued to show resilient growth that was instigated during the pandemic.

Up to 400 million accounts were added during the pandemic alone. This rapid uptake is largely due to the technology’s role in enabling millions of people across low- and middle-income countries to access digital financial services.

This upward trend continues, with the number of accounts active on a 30-day basis also growing by 13 percent year-on-year to 401 million in 2022.
The report also shows that, during 2022, mobile money-enabled international remittances grew by 28 percent year on year–to $22 billion.

Mobile money is also continuing to drive financial inclusion for the world’s unbanked, particularly amongst women in rural communities, where access to mobile money can play a transformational and empowering role.

However, according to the latest GSMA data, there is still a mobile money gender gap that has shown signs of widening over the last year, particularly in India, Indonesia, and Pakistan.

Meanwhile, mobile phone ownership is one of the main drivers of the mobile money gender gap, however, a number of other barriers and cultural norms also prevent women from adopting mobile money.

As a result, women in low- and middle-income countries are currently 28 percent less likely than men to own a mobile money account.

The number of mobile money agents also increased significantly last year, with a 41 percent increase between 2021 and 2022. The overall number of agents went from 12 million in 2021 to 17.4 million in 2022.

The number of active agents increased by 25 percent to 7.2 million in 2022. A lot of this growth came from Nigeria, where a more liberal regulatory regime meant an increase in mobile money providers.

Agents continued to prove to be an invaluable part of mobile money services and were responsible for two-thirds of all cash-in transactions in 2022.
“It is promising to see the continued growth of mobile money worldwide. Mobile money has afforded millions of unbanked and underserved people in low- and middle-income countries access to digital financial services, for the first time,” said Max Cuvellier, Head of Mobile for Development, GSMA.

GAROWE ONLINE